Following the continuing hybrid work trend sparked by the global pandemic and continuing through 2022 and beyond,…
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- We run your IT, so you can run your business
- We help you establish an IT strategy for future growth
- We handle all third party communication
- We only charge per user, not per device
4.7
22+ Reviews from Google, Facebook and Cloudtango
Our Partnerships
Whitechapel’s diverse history and well-connected location make it an excellent place for small businesses
to enjoy reasonable office rental rates and still take advantage of its proximity to the financial district and East London. EC-MSP recognizes the business potential of this location, which is why we are conveniently based nearby. Being so close to our Whitechapel clients means that we can be there in no time if there is ever an IT emergency, sometimes even stopping the meltdown in its tracks. This is an invaluable service that bigger IT companies cannot offer – it is unique to small, local IT service providers in Whitechapel, like EC-MSP.
No matter what kind of business you run,
the likelihood is that you rely on IT to get you through the workday, sometimes without even realizing the extent to which you do. Some business owners don’t even realize the extent of this dependency until unfortunately something goes wrong, and they’re left with productivity plummeting until they can have someone in to fix the problem, which could take days. One incident like this will convince any small business owner that it’s much better to contract with an IT service provider to make sure things like this don’t happen in the first place.
EC-MSP offers a variety of IT services, depending on the needs of your business. Some of our most popular service categories include:
- IT Relocation
- Cloud Computing
- Data backup and recovery
- Network services
- IT Training for employees
- Software and Hardware setup services
- IT support packages
EC-MSP is a small business too, so we understand just how devastating it can be to lose that much productivity. That’s why we pride ourselves on doing everything in our power to ensure that your business IT solutions in Whitechapel are running as efficiently as possible all the time. And if something does happen, we can be onsite to fix it before the other guy’s even get around to answering your phone call.
But that’s not all that makes EC-MSP special. Our number one compliment from clients is that we really listen. At the beginning of any business relationship, our engineers sit down with you to discuss your personal business needs and goals, and together we develop an IT system tailored to your business. You may expect this personalized service to come with a hefty price tag, but the truth is that we’re really quite affordable. We offer a range of service levels that keep you protected without bankrupting your business.
Service is also comprehensive. We will handle everything from setting up your phones to working with third party service providers to ensure that everything in your office is running smoothly. Finally, we give you the chance to change your mind. Whereas a different IT support partner might lock you in with long contract periods, ours are only 3 months long. We’re confident that our incredible service will keep you coming back for more.
If you run a small business in need of IT service in Whitechapel, get in touch with us today to schedule your custom consultation. You won’t be disappointed!
The Challenge
Skillbrokers is a recruitment company specialising in Banking and Information Technology. Established in 1998, they address the issue of search and selection of high quality professionals for financial and information technology markets globally. They utilise product specialists as recruiters, therefore knowledge and experience are core to the recruitment process. As part of EC-MSP’s mission in being proactive in our IT support, we install 24×7 Server monitoring software for our clients who have their own Server to ensure we’re the first to know of any potential issues.
The Solution
A compatibility check is carried out prior to the installation of the software. Once our engineers find that there won’t be any conflicts with existing hardware or software, the installation is carried out remotely, minimising interruption. When the installation was completed and all the updates were applied, the engineer configured it so that it would report issues such as UPS failure or hard drive problems, directly to us so that we can be on top of the issue before it affects productivity.
The Outcome
Skillbrokers Server is now monitored 24×7 using the software that we installed to ensure that they enjoy minimal disruption to their working day. EC-MSP engineers monitor their system daily and the software will alert us if any potential issues arise before they become huge problems.
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